What is ITIL (and ITSM)? Project Management in Under 5
7:55
YouTubeOnline PM Courses - Mike Clayton
What is ITIL (and ITSM)? Project Management in Under 5
If you ever need to manage an IT project - or any project with a strong IT element - you are bound to come up against the need for ongoing IT Service Management (or ITSM). And, for many organizations, this means getting to grips with the basics of ITIL. So, what is ITIL, and (ITSM)? Here, Dr Mike Clayton, founder of https://OnlinePMCourses.com ...
26.4K viewsJan 17, 2019
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